Support & Help
We're here to support you on your recovery journey. If you need help with WalkAWAY or have questions about gambling recovery, we're just an email away.
Contact Us
Email: depaorgroup@gmail.com
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I get started with WalkAWAY?
Download WalkAWAY from the App Store, create an account, and start tracking your recovery journey. The app will guide you through the initial setup process.
Is my data private and secure?
Absolutely. We take your privacy very seriously. All your data is encrypted and stored securely. We never share your personal information with third parties. See our Privacy Policy for more details.
Can WalkAWAY replace professional treatment?
No, WalkAWAY is designed to complement professional treatment, not replace it. Always consult with qualified healthcare professionals for medical advice and treatment. In case of emergency, contact emergency services immediately.
How do I reset my password?
If you need to reset your password, please email us at depaorgroup@gmail.com and we'll help you regain access to your account.
Can I delete my account and data?
Yes, you can request deletion of your account and all associated data at any time. Contact us at depaorgroup@gmail.com to initiate this process.
Additional Resources
While WalkAWAY is here to support your recovery journey, we also encourage you to explore these additional resources:
Professional Help
Consider reaching out to licensed therapists, counselors, or addiction specialists who specialize in gambling recovery.
Support Groups
Look for local or online support groups for gambling recovery. Many communities have Gamblers Anonymous meetings.
Emergency Support
If you're in crisis or having thoughts of self-harm, please contact emergency services or a crisis hotline immediately.
App Issues & Technical Support
If you're experiencing technical issues with the WalkAWAY app, please include the following information when contacting us:
- Your device type and operating system version
- App version (found in app settings)
- Description of the issue you're experiencing
- Steps to reproduce the problem
- Screenshots if applicable
Feedback & Suggestions
We're constantly working to improve WalkAWAY based on user feedback. If you have suggestions for new features or improvements, we'd love to hear from you. Send your ideas to depaorgroup@gmail.com.