Privacy Policy
Last updated: January 2025
1. Introduction
WalkAWAY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
We understand the sensitive nature of gambling recovery and are committed to maintaining the highest standards of privacy and confidentiality for all users.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account information (username, email address)
- Recovery progress data (urge tracking, check-ins, milestones)
- Usage data and app interactions
- Device information and app performance data
2.2 Sensitive Information
We may collect sensitive information related to your recovery journey, including:
- Gambling behavior patterns and triggers
- Recovery goals and progress
- Mental health and wellness data
- Community support interactions (anonymized)
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain the WalkAWAY service
- Track your recovery progress and provide personalized insights
- Connect you with community support resources
- Improve our app functionality and user experience
- Send important updates and notifications
- Ensure app security and prevent fraud
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- End-to-end encryption for sensitive data
- Secure data storage and transmission
- Regular security audits and updates
- Access controls and authentication measures
- Anonymization of community interactions
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in app operations (under strict confidentiality agreements)
6. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt-out of certain data collection
- Export your data in a portable format
7. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.
8. Children's Privacy
WalkAWAY is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: depaorgroup@gmail.com
Support: depaorgroup@gmail.com